Privacy Statement (EU)

This privacy statement was last updated on 2024-09-13 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

In this privacy statement, we explain what we do with the data we obtain about you via https://image.energy. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

• we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
• we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
• we first request your explicit consent to process your personal data in cases requiring your consent;
• we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
• we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

1.1 To sell or share data with a third party

For this purpose we use the following data:

• IP Address
• Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
• Geolocation data

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data until the service is terminated.

1.2 Deliveries

For this purpose we use the following data:

• A first and last name
• A home or other physical address, including street name and name of a city or town
• A telephone number
• An email address
• Commercial information, including records of personal property, products or services purchased, obtained, or considered
• Account name or alias

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data upon termination of the service for the following number of months: 24

1.3 To be able to offer personalized products and services

For this purpose we use the following data:

• A first and last name
• Account name or alias
• A home or other physical address, including street name and name of a city or town
• A telephone number
• An email address
• Date of birth
• Commercial information, including records of personal property, products or services purchased, obtained, or considered
• Audio, electronic, visual, thermal, olfactory, or similar information
• Professional or employment-related information
• Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data upon termination of the service for the following number of months: 24

1.4 Compiling and analyzing statistics for website improvement.

For this purpose we use the following data:

• IP Address
• Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
• Commercial information, including records of personal property, products or services purchased, obtained, or considered

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data upon termination of the service for the following number of months: 24

1.5 To be able to comply with legal obligations

For this purpose we use the following data:

• A first and last name
• A home or other physical address, including street name and name of a city or town
• A telephone number
• A signature
• Passport number
• Professional or employment-related information
• Commercial information, including records of personal property, products or services purchased, obtained, or considered
• State identification card number

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data until the service is terminated.

1.6 Newsletters

For this purpose we use the following data:

• An email address
• A first and last name

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data upon termination of the service for the following number of months: 24

1.7 Payments

For this purpose we use the following data:

• A first and last name
• A home or other physical address, including street name and name of a city or town
• An email address
• A telephone number
• Commercial information, including records of personal property, products or services purchased, obtained, or considered
• A signature
• Financial information such as bank account number or credit card number

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data upon termination of the service for the following number of months: 84

1.8 Contact – Through phone, mail, email and/or webforms

For this purpose we use the following data:

• An email address
• A telephone number
• A signature
• Social Media accounts
• Photos
• Geolocation data
• IP Address
• A home or other physical address, including street name and name of a city or town
• A first and last name
• Account name or alias
• Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
• Professional or employment-related information
• Financial information such as bank account number or credit card number
• Commercial information, including records of personal property, products or services purchased, obtained, or considered
• Audio, electronic, visual, thermal, olfactory, or similar information

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data upon termination of the service for the following number of months: 84

1.9 Registering an account

For this purpose we use the following data:

• A first and last name
• Account name or alias
• An email address

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data upon termination of the service for the following number of months: 24

1.10 To support services or products that a customer wants to buy or has purchased

For this purpose we use the following data:

• Commercial information, including records of personal property, products or services purchased, obtained, or considered
• A first and last name
• A home or other physical address, including street name and name of a city or town
• An email address
• A telephone number
• Photos
• A signature
• Professional or employment-related information

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data upon termination of the service for the following number of months: 24

2. Sharing with other parties

We only share this data with processors and with other third parties for which consent must be obtained.

3. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy. 

4. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

We have concluded a data Processing Agreement with Google.

Google may not use the data for any other Google services.

The inclusion of full IP addresses is blocked by us.

5. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

6. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

7. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

8. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

• You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
• Right of access: You have the right to access your personal data that is known to us.
• Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
• If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
• Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
• Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

9. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

10. Contact details

Lydia von Pradow
IMAGE energy
Ella-Barowsky-Straße 11-12
10829 Berlin
Germany
Germany
Website: https://image.energy
Email: support@image.energy

Annex

WPML

WPML uses cookies to identify the visitor’s current language, the last visited language and the language of users who have logged in.

While you use the plugin, WPML will share data regarding the site through Installer. No data from the user itself will be shared.

 

Solid Security

What personal data we collect and why we collect it

Cookies

Suggested text: Some forms on this site require the use of Google’s reCAPTCHA service before they can be submitted. If you consent to this service, a cookie is created that stores your consent. This cookie deletes itself after thirty days.

Suggested text: A cookie named “itsec_interstitial_browser” is created to track a user’s login process to implement enhanced security features.

Suggested text: Visiting the login page sets a temporary cookie that aids compatibility with some alternate login methods. This cookie contains no personal data and expires after 1 hour.

Suggested text: Some users can enable the “Remember This Device” feature to skip Two-Factor when using the same device. This generates a cookie named “itsec_remember_2fa”. It contains no personal data and expires after 30 days.

Security Logs

Suggested text: The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 60 days.

Who we share your data with

Suggested text: For security, use of Google’s reCAPTCHA service is required which is subject to the Google Privacy Policy and Terms of Use.

Suggested text: A QR code image is generated for users that set up two-factor authentication for this site. This image is generated using a SolidWP-hosted API. In the process of generating this image, your username is sent to the API. This data is not logged. For privacy policy details, please see the SolidWP Privacy Policy.

When running Security Check, solidwp.com will be contacted as part of a process to determine if the site supports TLS/SSL requests. No personal data is sent to solidwp.com as part of this process. Requests to solidwp.com include the site’s URL. For solidwp.com privacy policy details, please see the SolidWP Privacy Policy.

Suggested text: This site is scanned for potential malware and vulnerabilities by the SolidWP Site Scanner. We do not send personal information to the scanner; however, the scanner could find personal information posted publicly (such as in comments) during the scan.

In order to ensure file integrity, Solid Security pulls data from wordpress.org, solidwp.com, ithemes.com and amazonaws.com. No personal data is sent to these sites. Requests to wordpress.org include the WordPress version, the site’s locale, a list of installed plugins, and a list of each plugin’s version. Requests to solidwp.com and amazonaws.com include the installed SolidWP products and their versions. For wordpress.org privacy policy details, please see the WordPress Privacy Policy. For solidwp.com privacy policy details, please see the SolidWP Privacy Policy. Requests to amazonaws.com are to retrieve content added and managed by SolidWP which is covered by the Amazon Web Services Data Privacy policy.

How long we retain your data

Due to current settings, backups of security log details are retained indefinitely. If this is an issue for your site’s compliance, you should change the settings in the Database Backups section of Security > Settings.

Database backups are sent via email. You may need to note what the retention policy is of those emails.

Note that you may be required by some regulations to ensure that past personal data erasure requests are respected even in the event of restoring a backup of the site. You may need to set up an internal policy to ensure that previous personal data erasure requests are respected after restoring a database backup.

Suggested text: Security logs are retained for 60 days.

Where we send your data

Suggested text: This site is part of a network of sites that protect against distributed brute force attacks. To enable this protection, the IP address of visitors attempting to log into the site is shared with a service provided by solidwp.com. For privacy policy details, please see the SolidWP Privacy Policy.

Database backups are sent via email. Depending on who hosts your email and your site’s compliance needs, you may need to note that this information is sent to that host and link to their privacy policy.

 

WPML Media Translation

WPML Media Translation will send the email address and name of each manager and assigned translator as well as the content itself to Advanced Translation Editor and to the translation services which are used.

 

WPML Translation Management

WPML Translation Management will send the email address and name of each manager and assigned translator as well as the content itself to Advanced Translation Editor and to the translation services which are used.

 

WPML String Translation

WPML String Translation will send all strings to WPML’s Advanced Translation Editor and to the translation services which are used.

 

Complianz | The Privacy Suite for WordPress

This website uses the Privacy Suite for WordPress by Complianz to collect and record Browser and Device-based Consent. For this functionality, your IP address is anonymized and stored in our database. This service does not process any personally identifiable information and does not share any data with the service provider. For more information, see the Complianz Privacy Statement.